Shipping policy
At World Galaxy Products, we are committed to delivering your order as quickly and safely as possible.
Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders are processed Monday through Friday, excluding weekends and public holidays.
- Once your order has been shipped, you will receive a confirmation email with tracking information (when available).
Shipping Times
Estimated delivery times:
- International Shipping: 14–24 business days
Please note that delivery times are estimates and may vary depending on your location, customs processing, weather conditions, holidays, or carrier delays.
Shipping Costs
Shipping costs are FREE
Tracking Your Order
Once your order has been shipped, you will receive a tracking number by email (where available). You can use this tracking information to monitor the progress of your shipment.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.
Delayed Shipments
While we strive to deliver every order within the estimated timeframe, occasional delays may occur due to customs inspections, weather conditions, high shipping volumes, or other circumstances beyond our control. We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before completing your purchase. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided at checkout.
Need Help?
If you have any questions about your order or shipping, please contact our customer support team. We are always happy to assist you.