Refund & Return Policy

Last Updated: June 2026

At World Galaxy, customer satisfaction is important to us. Please read our policy carefully before placing an order.

Returns

We do not accept returns of products once they have been delivered. All sales are considered final.

Refunds

World Galaxy does not offer refunds for orders that have been successfully delivered. Customers are responsible for reviewing product descriptions, specifications, and shipping information before making a purchase.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and clear photos of the issue. We will review your case and work to provide an appropriate solution, which may include a replacement item.

Order Cancellations

Orders may only be canceled before they have been processed. Once an order has been processed, cancellations cannot be guaranteed.

Contact Us

If you have any questions regarding this policy, please contact our customer support team through our Contact Us page.

By placing an order with World Galaxy, you acknowledge and agree to this Refund & Return Policy.